Managed AI Agents · Service

Your agents, run for you.

We take day-to-day operation of your AI agents off your team's plate — the monitoring, upkeep, and fixes that keep them working.

SFM.biz runs and maintains your AI agents day to day: monitoring their behavior, handling errors, applying updates, and keeping them performing, with a human on call when something needs a decision. You keep the outcomes; we keep the wheel.

Where it fits

The problem, and how we handle it.

The problem

An agent in production isn't a finished thing. It needs watching, patching when a tool or API changes, and someone to catch the day it starts behaving oddly. Most teams don't have the spare capacity to do that well, so agents quietly degrade or get abandoned.

How we handle it

We operate your agents as a managed service: continuous monitoring, error handling, updates, and a named owner accountable for keeping them working. Your people get the output without having to babysit the system.

Scope of service

What the engagement includes.

  • Continuous monitoring of agent behavior and output
  • Error handling and recovery when tools or APIs change
  • Updates and upkeep as models and dependencies move
  • On-call response when something needs a human decision
  • Regular reporting on what ran and what was caught

Let's keep your AI working.

A short conversation about what you're running, where it's drifting, and what it would take to have someone steady on the wheel.

Don't gamble on the flash. Rely on the experience.

Common questions

FAQ

Do you operate agents you didn't build?

Yes. We assess what you're running, take over day-to-day operation, and improve it. Agents built by SFM.ai transition into managed care naturally.

Who's accountable if an agent misbehaves?

A named owner on our side. Part of managed operation is that there's a person and a plan when something looks wrong, not a scramble.

Do we still own our agents?

Yes. Managed operation doesn't change ownership. We run and maintain what's yours.

What does 'on-call' cover?

When an agent hits a decision above its confidence or approval threshold, or something looks wrong, a person responds rather than letting it run unchecked.